Privacy Policy

Nexgear Technology Pvt. Ltd. (“NexGear”,“Company”,“we,” or “us”) provided this Privacy Policy to explain our practices regarding the collection, use, and disclosure of information that applies to our website and mobile app (“Service”). By accessing or using our Service, you signify that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

WHAT INFORMATION IS COLLECTED?

Information you directly provide us

Your username, password, an email address we can contact you at, a phone number, and your name.
If you connect to FLO using credentials from a Third Party Application (as defined in the Terms of service) (e.g., Facebook), you authorise us to collect your authentication information, such as your username and encrypted access credentials. We may also collect other information available on or through your third-party application account, including, for example, your name, profile picture, country, hometown, email address, date of birth, gender, friends' names, profile pictures, and networks.

We will never scan or import your contacts unless you explicitly allow us to. If you choose to do so, we will only use your contact information to help you find friends or contacts who also use FLO.

Information you automatically provide us when you use our services

Some information we collect automatically when you access our Services to improve our user experience. We explain all this below:

  • Usage Information. We collect information about your activity through our Services. For example, we collect information such as the time, date, location, video settings.
  • Device Information. We collect information about your device, including the hardware model, operating system and version, unique device identifiers (including MAC address and IMEI), browser type and language, and mobile network information. We also collect certain device information that will help us diagnose problems in the (hopefully rare) event you experience any crash or other problem while using our Services.
  • Information Collected by Cookies and Other Tracking Technologies. Like most online services, we use cookies, web beacons, and other technologies. Cookies are small data files stored on your hard drive or in device memory that store information about your use of the Services, which can, among other things, help us see which areas and features of the Services are popular and let us count visits. Web beacons are small pieces of software on a web page or email that help us see how you interact with that web page or email. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Keep in mind, though, that removing or rejecting cookies could affect the availability and functionality of our Services. To learn more about how third parties use such technologies on our Services, be sure to read the “Analytics and Advertising Services Provided by Others” section of our privacy policy.

Analytics information

We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. We collect and use this analytics information with analytics information from other users so that it cannot reasonably be used to identify any particular individual User.

HOW WE STORE YOUR INFORMATION

Your personal information (e.g., email address, name, and phone number) will be encrypted as soon as you provided to us, and we store and process such encrypted information in the United States or any other country in which we maintain facilities. We care about the security of your information. We will use commercially reasonable safeguards and take reasonable steps to keep the information encrypted at all times, so that the information will not be decrypted and accessible.

HOW WE USE YOUR INFORMATION

We provide you with great feature set and high standard service quality that we improve with the information we collect. But we do a lot more as well, such as:

  • provide and deliver the products, services, and functionality that you request, process transactions, and send you related information;
  • communicate with you. That means just what it says; we may send you marketing communications on behalf of us or other companies; respond to your comments and questions; provide customer service; and send you technical notices, security alerts, and other informational messages;
  • monitor and analyze trends and usage;
  • develop, improve, and refine products, services, and functionality;
  • personalize the Services by providing advertisements, content, or features that match user profiles or interests. For instance, when you set up an account we may pre-populate certain account information based on the information we collect about you from other users;
  • verify your identity and prevent fraud or other unauthorized or illegal activity;
  • carry out any other purpose for which the information was collected.

HOW WE SHARE YOUR INFORMATION

We may share your information with third-party business partners, consultants and service providers that perform services on our behalf for the purpose of providing the Service to you (e.g., email providers, advertising networks, content or service fulfillment, analytics companies, etc.). Those business partners will be given limited access to your information that is reasonably necessary to deliver the Service. We may also share your information with our business partners who offer a service to you jointly with us, for example, when running a co-sponsored contest or promotion. From time to time, we may share your information with third parties who we think may offer you products or services you may enjoy.

CHILDREN’S PRIVACY

We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register as Users. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at feedback@floapp.ai.

HOW TO GET IN TOUCH

Just send an email to hello@floapp.ai

CHANGES TO OUR PRIVACY POLICY

We may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of FLO or the Service after any modification to this Privacy Policy will constitute your acceptance of such modification.

This Privacy Policy was last modified on Aug 26th, 2016.